SELLER SHIPPED EMPTY BOX

okayharlen101
Contributor
Contributor

I've already made a claim for "Item Significantly Not As Described". The seller was supposed to ship me a box with a phone. He used: UPS Next Day Air Early, but he only shipped me an empty box with packaging. The weight says 1 LB but only because that's what he put, and it's also rounded up to the nearest pound. Is there a way I can find out what the actual weight was of the package? It's looking really bad for me, cause it looks like I lied about it having no phone, since it's rounded up to 1 pound.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @okayharlen101,

 

Welcome to PayPal's Community Forum! I'm sorry to hear your seller shipped you an empty box. I'd recommend reaching out to UPS to inquire about the actual weight of the parcel, they may have that on their records.

 

Best wishes!

 

 - Jon K


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