Return item to scamming seller

[Pinky4]

I bought a wig from a dodgy website, and they did send me a wig, but it was a piece of junk and nothing like the images on the website. When I disputed it they offered me a partial refund which I’ve declined as a matter of principle -despite knowing it’ll cost me a lot to post it back (that’s where they scam you!) The thing is, how can I prove to PayPal that I have sent the product back? This company isn’t a business they are con artists, if I sent the item back couldn’t they just deny ever receiving it and refuse to issue the refund?

[kernowlass · Accepted solution]

@Pinky4

1. Provide trackable proof of delivery.

2. If you funded your paypal payment via a credit card then ignore paypal and go for a chargeback instead.

[Vanfilmguy]

A very similar thing has happened to me as well.  Responded to seller and he sent me a shipping address in Estonia.  Payed over $80 to ship item back with tracking number, item possibly refused at destination, paypay closed claim saying seller never received.  yet when i ask seller why am i sending to Estonia when item was clearly shipped from within Canada, my home country and they never replied, yet i am the one who loses the money paid.