Resolution help

Susie_68
New Community Member

Hi! I'm currently disputing a service namely a training course which when i attended was not as advertised. Owner refusing to listen to our complaints So my only hope is getting refunded via paypal. I've noticed hes put the payment through another company he owns....Where do I stand? Not an umbrella company a completely seperate one. Advice very welcome. Thank You

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Susie_68

 

As long as you have the transaction in your account activity, you can file a dispute right within your PayPal account. Locate it, click on it, click “report a problem” to dispute it. If you for some reason lose the dispute, and you paid with credit card, call your card issuer to file dispute.


Kudos & Solved are greatly appreciated. 🙂
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