Have failed to resolve my issue with the seller (for which I have the paper trail) and been trying to access a transaction made on 29 January which falls within the 180 day buyers' protection limit to enable me to raise a dispute via PayPal following a referral fron Ebay. Whatever I try, my account only shows up to 90 days transactions so I can start the complaint procedure. As well as having a robot answering the phone who is not programmed to refer callers to a human being, I think the email complaints centre is also staffed by robots as despite sending several detailed emails quoting the transaction number etc via formal complaints I keep getting the same so called advisory email referring me to the resolution centre which sends me into the same frustrating circle. Does anybody know how I access a transaction which is older than 90 days? Help!!!!
