Problems with a PP claim being denied

[teckelhut]

I purchased an item from China off Facebook. That was in March. Because I had not received it by May I opened a claim. The company in China said that they would not refund until I returned the item. I told PP that I could not return an item I never received in the first place. They denied my claim because I didnt show evidence that I had returned the item. What on earth is going on here?

[wayne7777]

I too was scammed and denied by pp because scammers know how to get around the dispute. Received my refund through dispute with my credit card company. I suggest you try that route. I almost let it go without recourse then thought of that. Blessings !! Getting scammed is no fun.

[teckelhut]

Unfortunately I didn't use a credit card. I used a debit card.

[kernowlass]

@teckelhut 

Which dispute did you open?

Only it doesn't sound as if you opened a dispute for non receipt of item?

[teckelhut]

Apparently you did not read my post correctly. I will ignore your taunts.

[kernowlass]

@teckelhut 

Well yes i did read it correctly which is why i asked you two questions to clarify before i could help

Not sure why that is considered a taunt but whatever, no problem if you don't want help then you won't get it bye.

[teckelhut]

Thank you. I appreciate that. i would prefer help from someone who will take this seriously.