Problem with PayPal buyer protection.

[DF82]

I paid for my purchases via PayPal, but the item was not delivered. I opened the case in PayPal about not delivered item and I did not receive the money back. I live in St.Petersburg and applied to PayPal Moscow Office about problem, but the operators began to deceive me. How do I get my money back?

[PayPal_DerrickD]

Hi @DF82,

We appreciate you taking the time to post your question here and I'm sorry to hear about your recent case. If your case was closed but you never received your item, we'll definitely need to take another look at your case and pursue this further on your behalf. An appeal can be requested by contacting customer support. If needed, you can reach Customer Support by clicking Contact and then Call Us at the bottom of the PayPal website. Support is also available through Facebook instant message or Twitter direct message.

-Derrick