Thanks for reaching out for support. I'm sorry to hear about the unexpected payment and can understand the level of concern with PayPal's decision. Please know that you do have the option to appeal your case so that we can take a second look. It may also help to try contacting the merchant directly to request a refund. If you're wanting to request an appeal, please contact customer support. You can reach Customer Support by clicking Contact and then Call Us at the bottom of the PayPal website. Support is also available through Facebook instant message or Twitter direct message.
