I ordered a product online e where the payment went through PayPal. When the shipment arrived after nearly thirty days it was not even close to what I ordered. The product I ordered was described with photos and written descriptions. Then the product arrived and it was completely different. I have made numerous attempts to get a resolution through the shipper and pay pal. The resolution PayPal offered was to return the shipment to China at my expense. This raise two giant issues. One why should I have to pay for return shipment. As the shipper is %100 at fault. Secondly I do not read or write Chinese so addressing the package would be impossible. Any ideas?
I am having the same problem. I was told to send the item back to China and it will cost $69.25 to send back, original item cost $79.95. The item is counterfeit, I have photos that I cannot upload to prove this. I am extremely disappointed in the so called "Paypal guarantee"! I have called numerous times and have a difficult time understanding the accent. Furthermore I am getting no where. I'd like to write to Paypal buy am unable to find an address. I'm hoping someone else can help us!
