I am having the same problem. I was told to send the item back to China and it will cost $69.25 to send back, original item cost $79.95. The item is counterfeit, I have photos that I cannot upload to prove this. I am extremely disappointed in the so called "Paypal guarantee"! I have called numerous times and have a difficult time understanding the accent. Furthermore I am getting no where. I'd like to write to Paypal buy am unable to find an address. I'm hoping someone else can help us!
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