Paypal account hacked, negative balance

xanderbrown
Contributor
Contributor
Hi, I got my paypal hacked during November and I’ve contacted paypal and gone to the resolution centre and nothing has worked. The hacker purchased over $350 worth of ebay items and I owe all the money because it somehow went through even though I have no working bank cards at the moment. My hope is to have all of this refunded as I am currently a student without a job.
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PayPal_Olivia
Moderator
Moderator

Hi @xanderbrown,

 

I'm sorry to hear about the unauthorized activity. When you went to the Resolution Center, did you open a dispute for Unauthorized activity, or was a different reason selected? If you have already opened a dispute and you believe it was closed in error, please contact customer service.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this can be resolved quickly!

 

Olivia

 

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