Highlife Techonogy LTD

quilty56
New Community Member

I ordered a deal on drones, buy 3 get 4th free from a company called Trending Deals. I received my product fine, except that each box was so dented up I needed to charge the drones and make sure they worked. Everything was fine. I have had them now for a week. Today, I received 3 drones from Highlife Technology and the boxes were smashed, but the boxes were different than the first set. I looked in Paypal and I noticed that both companies charged me. I wish I had been more careful, but I didn't get two emails verifying the purchases. I use paypal so I am not giving out my account, but how did two different companies get my order and charge me? 

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @quilty56,

 

I'm sorry to hear that the deal that you agreed to was not the deal that was charged. It sounds like you may  have set up a billing agreement that was charged by the company for both items. To report a billing issue, please follow these steps.

 

I hope this can be resolved quickly!

 

Olivia

 

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