PLEASE HELP ASAP!

[AB49651]

Okay, for a WHILE now I've had a notification come up saying, "There’s a problem with your account. Be sure to resolve it to restore full account access." I click resolve, nothing happens. NOW I want to go and transfer money from my bank to my paypal and  I get "

We couldn't confirm your identity

There was a problem with some of your info. Sometimes this is because of a recent move or name change.

You can shop or send money with your linked bank or card, even without a balance.

If you still want to add money, go to the resolution center to confirm your identity." I do go to the resolution center and THERE IS LITERALLY NO WHERE TO ENTER ANYTHING! help! I need it resolved today

[kernowlass]

@AB49651

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

[AB49651]

Thank you! I just clicked call me so let's hope I can get this all figured out soon.

[kernowlass]

@AB49651

Try pressing 0 a few times if you get the 'automatic merry go round' may help you get through quicker.

[AB49651]

Okay thanks