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I need help ASAP

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Dorothymelkins
Contributor
Posted on
Hello I need help my PayPal has a available balance of $440 it was held for 180days which has lapsed last year it over one year now whenever I tried to withdraw it keeps telling me there is issue with my account I should contact PayPal for help to get the money withdraw have sent several emails makes phones calls i was told to contact Kenya PayPal for assistance, I want to withdraw the money to my wife PayPal kindly help please I need response ASAP... Thank you.
1 REPLY 1

I need help ASAP

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kernowlass
Esteemed Advisor

@Dorothymelkins 


In Kenya the normal withdrawal options available to you of MPESA or Equity Bank are not available after a permanent limitation. The only option still available when Paypal tell you that you can withdraw your funds is via a U.S bank account if you have one.
If you don't then you would need to contact customer services to help you access the funds from your permanently limited account.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.




Advice is voluntary.
Kudos / Solution appreciated.

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