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Iamdotmann20747
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Posted on
Jun-21-2021
08:48 AM
Hi PayPal, i own an account that was limited for 180 days with about $340 on it, recently i received a mail that i can withdraw the funds so i trued logging in, i noticed that each time i login and attempt to re-login my password would already be rendered invalid, so i have to reset password again. I was about to link my card so as to withdraw then the reset code from my email didn't come on time so i tried using another method to get the reset code by clicking "try another way" Then i got the error message "sorry we cannot verify its you" which means i can't login neither can i reset my password and try to withdraw Pls what can i do to solve this problem Thank you
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kernowlass
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Jun-26-2021
01:04 PM
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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