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I'm sorry to hear a recent purchase didn't go as expected. I can understand how frustrating that can be. Have you opened a dispute or claim on that item yet? If not, here's how: I didn't receive my item or it's different than described. Should I open a dispute?
Good luck with your case!
- Jon K
Facebook do not vet sellers and is full of Chinese web sites selling tat, buyer beware. 😒
Yes, I was scammed too. I received a cat bowl, but I didn't associate it with the Ikuddle that I was expecting. It was complete mystery to me who had sent me a cat dish. I opened an item not received case with Paypal but Paypal found in the sellers favour as they had provided proof of posting. I am very upset with Paypal because I told them I had fallen for a scam, but the fact was completely ignored.
Same happened to me.
The payment went to Masam online.
We receive a plastic bottle and bowl and thought it was a wrong order from Wish so threw away .
Turns out this is how they scam because Paypal only seem to look at tracking numbers so they send rubbish and have that tracked so they get away with it.
I would have thought this affects our statutory rights as I have not received goods described in my email invoice.
I always thought we were protected when paying with Payapl. I should have used credit card and claimed under section 75 of the credit card comsumer act.