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If you have purchased an item you have not received, please open a dispute on your PayPal account. More information on how to open a dispute can be found here - https://www.paypal.com/smarthelp/article/how-do-i-open-a-dispute-with-a-seller-when-a-purchase-goes-....
Ordered from this company and did receive the item that does not work! Reached out to them and after many emails was told they’d refund my money but I have to ship they’re crap back to China! SCAM as scams can be!
DO NOT BUY FROM THIS COMPANY!
Chinese Web Sites or on Facebook easy to spot so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.
Also Paypal may contribute towards return costs IF you have activated the below link (if available in your country).