I cannot make a NEW claim in the resollution centre

sandibyrne
Contributor
Contributor

I have a dispute open with another seller.  I wish to make a claim with a different seller but every time I go to the resolution centre, it just opens the page of the existing dispute.  HELP!

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@sandibyrne wrote:

I have a dispute open with another seller.  I wish to make a claim with a different seller but every time I go to the resolution centre, it just opens the page of the existing dispute.  HELP!


Locate the payment transaction of this different seller you want to dispute, click on it, click “report a problem”.


Kudos & Solved are greatly appreciated. 🙂
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