How to return a radio to China Seller?

tvtfong
New Community Member

I bought a smart phone but received a radio. I opened a dispute case and get acceptance of refund if I send the radio back. The Viet Nam EMS inform me that China not accept to receive a radio. I'm sure this seller is a defrauder. He knew the rule that the buyer can not return the radio to China. If Pay Pal can not protect me in this case, I will share this case to everyone to prevent other case as mine, and Pay Pal will lose reputation and trust at least for me.

 

 

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@tvtfong 

 

Chinese Web Sites or on Facebook easy to spot so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.


HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@tvtfong 

 

Chinese Web Sites or on Facebook easy to spot so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.


HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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