How to get out of this nightmare situation?

salilsurendran
Contributor
Contributor

hello,

On May 31st, 2020 I got a number of notifications on my Facebook account from Paypal account stating purchases were made from my UPS account. I promptly reported this to Paypal and UPS. Both of them started telling I need to contact the other party. I did and told both of them that of this problem. However, on Jun 10th I was charged for 14 of the transactions. I disputed these transactions and was refunded. I removed UPS from my automatic payment . However, on Jun 11th I was charged again. I promptly disputed but this time they said it was authorized and refused to refund. All these transactions are of the same nature and same amount. I am unable to close my account because of the 'Pending' transactions which Paypal refuses to unauthorize and at the same time Paypal refuses to let me close my account due to Pending transactions. Can I go to my Bank and ask them to blacklist Paypal so that money doesn't get taken out?

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2 REPLIES 2

Tbolton1970
Contributor
Contributor
Yes, you can and probably should go to your bank for this. I would contact the fraud department but be very clear that you have done business in the past with ups but all of the new charges are unauthorized. You will need to change your card number too most likely.
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salilsurendran
Contributor
Contributor

How to put a stop to any payments coming via Paypal?

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