How to fight a denied claim

Ikids5
Contributor
Contributor
Anyone have any information on gow to about fighting a denied claim? I placed an order for a outdoor dog pen I did not receive and used PayPal because they claim to back consumers. Well the seller says it was delivered in my mailbox so pay pal took their side.
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jugheadnaut
Contributor
Contributor

I posted a message last night on the Kafka-esque odyssey of dealing with PayPal support for help on appealing a denial. PayPal is heavily biased to supporting the scam companies, and is essentially an accomplice to them. Each support representative picked a different excuse why the claim was denied.

 

It's least frustrating to accept you won't be getting your money back, and hopefully it was only $30-40 as in my case and you can treat it as payment for a lesson learned. Know that PayPal is on the side of the scammers, and never make payments using PayPal, and if you see an online vendor who only takes PayPal, treat this as if he only takes direct bank transfer or iTunes gift cards. If for some reason you must use PayPal to make a payment, make sure the default mode of payment is a credit card. And please do as I'm going to and report this to the media and consumer protection law enforcement. Hopefully there will eventually be a class action lawsuit or major criminal fraud investigation that will put a stop to this. I have also taken to adding 'Scam Warning' comments to Facebook ads from known Chinese scammers.

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