How to do the second dispute of the closed case?

Use2020
Contributor
Contributor

Hello, I opened a case in resolution center because I didn't get the item after a month order. After that I got the item but it's different as on seller's video ads. Can I open a different claim for dispute?

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3 REPLIES 3

PayPal_AshleyM
Moderator
Moderator

Hey @Use2020,

 

Definitely! You'll need to contact us by phone, Facebook, or Twitter to appeal the decision and reopen the case. Good luck with your claim! 🙂

 

- Ashley M


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Use2020
Contributor
Contributor

Thank you Ashley. I really appreciate your help.

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rmr_services
New Community Member

Where do I find the phone number to contact PayPal?

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