How do I give PayPal a return tracking number for a dispute?

gaussian
Contributor
Contributor

Hi,

 

I opened a dispute(not a claim) a couple of days ago, and the seller sent me an offer that he will send me a refund after he receives the returned item. But how do I give PayPal a return tracking number? And it's weird that seller added an irrelevant tracking number after I filed the dispute. So now my transaction has two tracking number. I just afraid that seller would do this kind of thing to scam me. What should I do in this case?

 

Thanks!!!

 

Screen Shot 2019-02-18 at 2.37.42 PM.png

 

 

Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@gaussian 

 

Contact customer service for assistance with this:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.