How do I get old walmart card statements??

Jrash68
New Community Member
I havent used pay pal or even signed on for many many many years, than I do and my acct is limited. I chat with someone there and they say I need to get a statement for a card on the acct. I told them they were old cards and I've probably been through 50 other ones in the last 10 years. My question is how can I get or what do i do to verify those cards or the fact that i am me...of course theres suspicious activity on them because they've been recycled.
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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @Jrash68,

 

I'm sorry to hear that you are unable to get statements for cards that you have used on the account. If the cards were registered with the issuers on their websites, your name and address would be associated with those numbers and you could access online banking with those cards. If the cards were not registered with those sites, you may not be able to get the needed documents. Typically, only cards that have been registered can or should be added to a PayPal account.

 

If you cannot obtain statements for those cards, please contact customer service and see if there are any other credentials that can be used to resolve the limitation. In some circumstances, that may be possible. In others, it may not. If it is not possible to use other criteria to lift the limitation, you may not be able to resolve the limitation. I regret the inconvenience if that is the outcome.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this can be resolved for you!

 

Olivia

 

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