Help with account limitation

freya66
Contributor
Contributor

To resolve the account limitation we have been asked to confirm a card. The card has been superseded by another and so no longer exists but the account does. After countless messages  eventually I was asked to upload a statement and I would hear in 72 hours. This I did and I have still not had a response. My account has been limited for 3 months now and it is impossible to speak to a human being to resolve this. Can someone point me in the right direction before I go insane! Many thanks.

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