Purchased item in July, when received it it was very different from what was advertised. Immediately contacted Paypal. The seller never responded to me and I suspect never responded to PayPal. The estimated resolution date was pushed further and further out and today they sent an e-mail that my claim was denied because the item is not materially different. I have documentation that it is - PayPal never asked for more information or any documentation. I suspect they had no luck with seller, so they are leaving me with no fair resolution. I have trusted PayPal for many years. I won't depend on them unless they are a last resort for payment.
