Getting a Refund

bricklake
Contributor
Contributor

Hello. 

Someone hacked into my phone and did a payment to a seller. 

The seller was not willing to give me a refund, so I filed a claim that it was an "unauthorized transaction" 

As the buyer, is it favored for me to win? I am concerned because it is an "unauthorized transaction" but it was done through my phone, so it could like it it was me. Will Paypal believe me that I did not want this transaction to ever happen?

 

 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@bricklake 

 

Unfortunately, no one here can predict that because only PayPal have the information in front of them to determine the outcome of the dispute.


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@bricklake 

 

Unfortunately, no one here can predict that because only PayPal have the information in front of them to determine the outcome of the dispute.


Kudos & Solved are greatly appreciated. 🙂
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