Fraudulent transaction

[jl0123]

I recently tried to purchase a ticket to a festival but the seller is fishy, never sent out the ticket, and is no longer available for contact. I have marked the transaction as unauthorized after calling the automated customer service line, but I wish to add a comment to the review because I did in fact send the payment, but I now want to withhold the money so the seller does not receive it. The money was sent as a "friend," therefore I cannot dispute it as an item I have not received, but that is actually what happened. I just want to provide as much proof as possible to get my money back. Please help.

[kernowlass]

@jl0123 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent which as it wasn't you would lose).
You also risk having your account limited for using this option when you are purchasing goods as its against Paypal rules.

Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well.