Fraduant website and HIDIOUS PAYPAL customer service
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Help!!!!!
After being duped into buying an item on Jokerme.com in April i am still waiting for PayPal to even respond to me regarding my 4 issues email i have raised.
HOWEVER
The miniute i have disconnected my bank account and only use my card for transactions i have been chased by VERY VERY rude aggresive PayPal team members to pay the small amount they seem to cover for items viat a direct debit
HOW ON EARTH do you get anyone in the disuputs team to talk to you ..... I understand COVID has turned the world upside down however it is not fair for PayPal to cherry pick what they do and do not want to support you with.
I have always used PayPal to pay for goods as i thought they offered a good service - How could i have been so wrong
I understand also that customer services teams must be busy but to be shouted at, not be given a chance to talk and then offered no help is a total let down
Has anyone else had this issue ? Any guidance on how to get a response where i dont get shouted at by angry PayPal people?
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sorry but if you were duped into buying something then how is paypal responsible?
they cover you for non receipt of item OR item received but not as described.
however they do not cover buyer remorse or poor choice of seller.
difficult to actually advise you as you haven't said how you were duped.
Advice is voluntary.
Kudos / Solution appreciated.
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I agree. Kernowlass user is absolutely wrong. Paypal claims to investigate your claim and part of the reason is because they are holding the seller accountable, ESPECIALLY when is a seller registered with Paypal. The sad reality is that Paypal has no intention of doing any investigating. It is well known now that scammers will provide stolen tracking numbers and then Paypal will just take their word for it. In my experience, I had email from UPS proving that the tracking number was not for me, but paypal did not care to hear it. So no, they did not investigate. The extent of their investigation is to have someone click at the tracking number and say "well, it says it was delivered".
Paypal is absolutely 100% responsible but taking none of or even trying to appear as if they try to help blocking scammers.
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