Ezlifee sent wrong items
Smange13
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Posted on
Jan-03-2020
02:41 PM
Hi, I ordered a dachramp, a ramp to help my dog get into the car USD $24.87. They sent me a toy rubber frisbee and a cat collar. Both items had $7.50 on the parcel. Only worth $2 if that. PayPal sent me an email and want me to pay for the return to get a refund. Then 15 minutes later sent an email saying they are still reviewing the information provided by the seller. I don’t understand why I should pay for shipping the wrong items back, they aren’t even worth the shipping costs. The seller has also been emailing me privately telling me not to go through PayPal. Offered me 40% refund, then in next email 50% refund
27 REPLIES 27
WB086189B
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Jan-05-2020
08:23 AM
I ordered 2 white folding storage units, about 5ft x 2ft. I've received 2 farty green things??? I've just emailed them to say that I've not received my parcel. Let's see what they have to say. I don't want the crap they sent... Not worth sending back. We shouldn't be paying if they're at fault. They are blatantly try to rip people off. My order confirmation has a picture of what it SHOULD be.
Smange13
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Jan-05-2020
02:20 PM
I also have a picture of what I ordered but am still being told to pay for returning the wrong items. ( Which will cost more than they are worth. ) this is the only way to receive a full refund
CH24
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Jan-07-2020
09:26 AM
Same here , surely PayPal can see a pattern with this company My parcel was a Hermes delivery but they want it returned to China
CH24
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Jan-07-2020
09:24 AM
I ordered 2 white folding units was sent cheap shower corner unit 😡 Same here , they want me to pay for the return or accept 40% refund It would cost more to return than what they sent are worth Seems to happens a lot 😡
Smange13
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Jan-13-2020
08:38 AM
26CB
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Jan-30-2020
05:18 AM
The same thing happened to me, I ordered two folding racks on wheels and got two plastic, self assembly tray racks that bore no resemblance to what I’d ordered. To add insult to injury one was smashed to bits.
CH24
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Jan-30-2020
06:04 AM
That’s exactly what I ordered and exactly what I received... sent in the uk and wanted the return to China at a cost of £15 Then wouldn’t refund my postage and PayPal said the didn’t have to PayPal are just as bad as this company as they know this is happening but still back this corrupt “company” 😡😡😡😡
Weerakkody
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Feb-04-2020
04:06 AM
Same thing happened to me as well. this seller is a big liar. and no support from Paypal as well. very dissapointed.
CH24
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Jan-07-2020
09:21 AM
Same here , they want me to pay for the return or accept 40% refund It would cost more to return than what they sent are worth Seems to happen a lot 😡
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