I reported them in June and they are still messing about Everytime it come to the resolution date it’s pushed back again The lady at the post office said they get lots to that company (so they obviously know it’s a big con as I’m sure we chances of us using the same post office are as likely as PayPal giving us our money back ) She told me it would be almost £12 to send it track and trace They lied about everything, they fact that they didn’t have the item and even what country it was coming from This COMPANY also won’t refund the postage for delivery the knowingly wrong item and expect us to pay for the return Postage I had trouble once before with PayPal saying I should send something back £15p&p and 6 months later it was returned to me unopened as it accepted at the return address 😡
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Same here , ordered a waterplay trough and received a cheap ring They said I have to pay return postage to get a refund as its MY fault I’m not no happy with what I received... too damm right I’m not happy Not happy that I opened a resolution back in June and they keep putting the date back , end of September now They know who these companies are but still allow them to trade through PayPal
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What makes me mad is PayPal know this company are doing this week in week out but still side with them ....it’s not a a mistake It’s intentional 😡😡😡😡😡
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That’s exactly what I ordered and exactly what I received... sent in the uk and wanted the return to China at a cost of £15 Then wouldn’t refund my postage and PayPal said the didn’t have to PayPal are just as bad as this company as they know this is happening but still back this corrupt “company” 😡😡😡😡
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They probably will , it makes me mad in the fact that the items are sent from your country but have return it to China I personally don’t think they had the items I ordered( only cheap trash) and just sent it out knowing PayPal would back them up even if they are the ones in the wrong 😡😡😡😡😡
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I went through PayPal and they insist I will have to pay the return postage which makes my blood boil 😡😡😡 They are knowingly send out these cheap items and PayPal know this but still the side with this robbing “company “
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I’ve again woken up to an email asking me to return the parcel and they will give me a full refund , I have asked in every email if they will refund my return postage and they refuse to answer me The return postage will be about the same as the refund ( this is how they make their money ) My original tracking number was for Canada post yet it came via a uk company but want it returning to China !!!
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