cancel
Showing results for 
Search instead for 
Did you mean: 

Disputes and limitations

Options
finance_alexey
Contributor
Posted on

We would really appreciate your help in solving the account blocking problem.
We have provided all the documents near them the answer is successfully accepted. But the support centre has received a notification that the company is inactive since 2019.

We are also unable to open a dispute to unblock the account at the Resolution Centre. 

This option is not available. When we try to open a dispute, we get a message that the account has been blocked in accordance with the User Agreement. Although all documentation confirms otherwise.

 

Please advise what to do in this situation?

 

1 REPLY 1

Disputes and limitations

Options
kernowlass
Esteemed Advisor

@finance_alexey 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.