Dispute transaction

[BM1776]

Hello I accidently filed a dispute under fraudulent transaction instead of disputing because the sellar didn't send my sneakers. I tried to go back and refile but it will not let me. Anyone have any suggestions on how I can file another dispute?

[sharpiemarker · Accepted solution]

@BM1776 

Please contact customer service to change reason of dispute:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal