Dispute Case closed with any help from PayPal
cmrogers11
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Posted on
Dec-14-2019
03:47 AM
My account on stockx was hacked and the hacker use my paypal account to buy shoes which is link to my stockx account. I immediately reported the claim to PayPal and stockx that I didn't authorized any order on the site. Now, paypal has closed my case because they say the order was authorized which it wasn't. I need help on what to do next because PayPal will not stop or reverse the charges.
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PayPal_Randy
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Dec-18-2019
02:54 PM
I recommend contacting our customer service teams for further assistance if you're still seeing this issue on your end. You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.
- Randy
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