Concert postponed more than 180 days, Paypay won't process a refund because the trx is too old

Smit1
Contributor
Contributor

Go figure! We bought a couple of concert tickets on Eventbrite and paid thru PayPal in February. Then COVID hit, and curtailed the live music scene. So the organizer (Eventbrite) rescheduled the concert a couple times, most recently to Oct 10, 2020. Now they have rescheduled to a date uncertain time in the future. That does not work for me, and I want my money back. But, PayPal says the orig transaction was too long ago for them to offer any assistance. How have others handled this?

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Smit1 

 

If you paid by credit card through PayPal, try doing a chargeback through your card issuer.


Kudos & Solved are greatly appreciated. 🙂
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Smit1
Contributor
Contributor

Thanks for the suggestion. I am going that route too. The disputed amount is only $73 -- and I have gone through nearly that much in blood pressure medicine since I started the Dispute! Onward we march. Thanks for the quick reply.

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