Close a Dispute

[daddydani]

Hi. I recently was charged for something from iTunes and didn't recognize it so I thought it was unauthorized. Because of this, I reported it and opened a dispute against it. I later found out that it was my dad who bought it and would like to close the dispute. Unfortunately, it doesn't give me the option to close and I'm not sure why. It only lets me see the status of it and does not let me make any new comments on it.

[kernowlass]

@daddydani 

If its at the dispute stage then click 'view' and close it on the next page.

If its a claim then contact c.s. to close it for you.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.