Case ID: PP-D-82803847 Yunhan Industrial Co., Ltd.
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I currently have a case, where I ordered from a Facebook advert a large Waste paper bin valued at $27.80, It stated it was being shipped from the USA. I know now this was a mistake as a while later a packet of bin liners turned up, with the matching tracking number, from Hong Kong!
I obviously opened a case, not as described which the company have eventually replied with we will refund you if you return the item we sent at my expense. So it is going to cost me at least £7 to return the item, they sent in error (or not in error I believe.) I have looked everywhere for me to reply to the case, but the only button I have is to input the tracking number. This is just a huge con. I should be able to appeal this, they are obviously counting on people not bothering to return the item
Can anyone help.
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Thank you cluelessinUS. I will file my reports now and submit to PayPal. If they continue to let Yunhan Industrial Co., Ltd. rip all their customers off...what does this say about Paypal??? I'm scared to use PayPal now because of this situation with Yunhan Industrial Co., Ltd. I've never had a problem with PayPal until today.
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I spoke with a PP rep a few days ago and ask them why is this vendor still a PP vendor and they told me that there's not enough complaint on this vendor and this is why they are still a vendor. Amazing....PP is clearly on their side and not ours.
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I have the same issue. I ordered a 3 in 1 beach cart and they sent me a cheap inflatable neck pillow. Paypal denied the claim because Yunhan showed proof of delivery. But they didn't look at the weight of the order, which was 1 pound instead of what a beach cart with wheels would have cost. Total rip off and can't get in touch with the vendor - they have blocked their email now.
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PLEASE READ! I WON my case after it got denied and got my money back!
Use my image as proof that this return address is FAKE! Dispute with Paypal. Lost the return shipping cost but I wasn't about to let them keep my money!
They tried to give me a bogus return address in Chinese writing. Paypal had to get an English address for me.
I completed the entire process. My return package was rejected and came back. I had a Chinese friend translate the writing: "The collecting agent refused to receive"
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Exact same thing happened to me! I purchased the trash bin and I was sent bags. I filed a dispute and they countered back with a tracking number showing something was delivered. I'm still waiting to see what happens. I didn't connect the two until reading this though, I couldn't figure out when I ordered garbage bags...ugh!
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- Help in My Account Archives
- Reputable Seller?? in PayPal Basics Archives
- Limited account - How to dispute or change in Disputes and Limitations Archives
- Items purchased not delivered by Yunhan Industri in Disputes and Limitations Archives
- Yuhan Industrial Co.ltd scamming ba****** in Disputes and Limitations Archives