Case ID: PP-D-55875400

[Jamamy1954]

Hi

I am trying to cancel the dispute above but i cant seem to do so i have followed the help topics but are of no use

[kernowlass]

@Jamamy1954 

Have you escalated it to the claim stage or is it still a dispute?

[Jamamy1954]

Hi

Its a claim

[kernowlass]

@Jamamy1954 

Then you would need to ask customer services to close it for you as once escalated to a claim you can't do anything else and its in paypals hands to review and decide.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[Jamamy1954]

thaks ill try