CAN ANY HELP? I HAVE BEEN SCAMMED AND PAYPAL NOT HELPING

DPL123
New Community Member

I have been scammed and I am so upset at paypals lack of interest and action.  I am an experienced buyer but the website used was a Google ad and the product I search for showed the item in first listing with legit sounding website.  It was not until I had paid and saw the paypal name I realised I have been scammed.  Within a few minutes I notified paypal I had been scammed and to cut a long story short they would only let me fil a not received claim. 😞  I have a shipping address from (you guessed it) China and no sign of any parcel.  The address is fake, the company address is a Chinese Restaurant, I called them and said I was going to come and collect refund but they say scam is noting to do with them (actually nice helpful people who are upset their address being used)  I provided all the information to paypal and multiple times tried to see that I need a refund but they just don't seem at all bother because I have tracking.  I obviously dont want whatever they are sending as I know it won't be genuine but how do I get paypal to take action and acti=ually do something about this?  I reported the site as they are still advertising and still accept paypal which means they are facilitating this fraud which is so frustrating. 

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1 REPLY 1

tucktheduck333
New Community Member

I had the exact same problem with a google device I ordered.  Filed a dispute within 24 hr. of realizing it was a scam.  The scammer then sent from China a cheep Iphone case instead of the $150 device I ordered.  I don't even own an Iphone.  Pay Pal found in favor of the scammer because they sent something.  Pay Pal does not care that it was a scam.  I sent them all the documents and they ignored them.  I will not be using Pay Pal anymore.

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