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Hello.. I sold a used item for $900aud and sent from Australia to France with tracking and signature required. I just recieved notice that the item is back at my local post office. It was not collected and that I have to pay $99 to get it back, for the return shipping. I did not collect the item. It is still there at the Post office. The buyer is ignoring contact. I believe that he has buyers remorse or did not want to pay the customs duty. Ebay said that I should collect the parcel and that PayPal will most likely just reimburse the buyer. I will be out of pocket $200 for delivery and time and effort. Can anyone help or give some advice.? Thankyou.
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I'd issue refund minus shipping costs to you, including the $99 to collect from PO, fixed portion of PayPal fee. They can dispute you for it if they want.
Kudos & Solved are greatly appreciated. 🙂
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I'd issue refund minus shipping costs to you, including the $99 to collect from PO, fixed portion of PayPal fee. They can dispute you for it if they want.
Kudos & Solved are greatly appreciated. 🙂
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You're welcome. Ya know one have try and be fair, split things down the middle. 🙂 Cheers!
Kudos & Solved are greatly appreciated. 🙂
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