Business logo doesnt exist

ZAHABI9990
New Community Member

i am a medical student here in Philippines, currently studying and self financing my education needs and work part time for freelance translation,I dont have a company registered under my name or a company logo what I can provide to PAYPAL due to which my PAYPAL account has been limited and I can not use my hard earned money, every time I try to contact PAYPAL customer care they start a one way conversation where I cant reply and they demand the company logo. They neither talk on phone calls nor on email just ask for the document what I dont have since I am a student and dont have a company logo or a company.  how can I now remove the limitations from my paypal account for my hard earned money ??

Login to Me Too
1 REPLY 1

Narendar1
PayPal Employee
PayPal Employee

Hi @ZAHABI9990 

Welcome to community and thank you for the post. I understand that your disappointed that your account is on limitation. I'm sorry to hear about that. I realize these are hard times, please be advised our intention is not to make things hard on our customers. There are several reasons why account gets limited, but this is only to make sure your account is protected. You can remove the account limitation. If you still face any issue you can contact us via help center so we can assist you better? Sounds good? 

I hope this helps! 
Narendar1
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.