I also have been scammed by Best Franchise Store. It is shocking that months later from when I see the first post regarding this company, Paypal is still allowing payments to this "merchant" instead of flagging them as fraudulent. I believed the website to be legitimate (pspprogame.com) because Paypal was accepted, and when I clicked through, the Paypal payment experience was per usual. Afterwards, I could not load the website again, however had the contact page up already, so tried the email address and phone number. Neither worked. I looked up the warehouse address listed in Carrollton, Texas however do not see a business called Psp Pro Game or Best Franchise Store at that location. My first indication that there was a problem was when I received a text from Paypal saying that my payment had been sent to ???????????. I never received a confirmation email from "Best Franchise Store". The Paypal email receipt listed a different email address than that on the website contact page. I have emailed that address but have no response, including no auto reply saying that my email has been received and I should hear back in a certain amount of time. When you click though on Paypal, it shows a name written in an foreign language.
Why had Paypal not done something about this account? I do not see whether anyone who posted about this company ever did receive a refund through Paypal. Has anyone? I have filed a dispute but used Unauthorized instead of Product Not Received. It is not allowing me to file a new dispute because one was already filed (and closed as "not unauthorized, which is true). I have messaged Paypal to find out how to file a new dispute using the correct category. No response yet.
