Repeated text with security code I requested.

AnnieB1001
Contributor
Contributor

I keep receiving the same text with a security code requested 3 days ago, which I used for a successful transaction with a major DIY store. How do I stop this? It is from phone no. [removed]. Thank you.

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PayPal_Bindu
Moderator
Moderator

Hello @AnnieB1001 

 

Thank you for your post and welcome to the PayPal Community!

 

Sorry to know that you're repeatedly receiving the same texts for a completed purchase. It could be a glitch from the network providers end. You can try rebooting your phone to refresh your network signal. If the issue persists, please report it with your service provider.

 

Best wishes,

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.

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PayPal_Bindu
Moderator
Moderator

Hello @AnnieB1001 

 

Thank you for your post and welcome to the PayPal Community!

 

Sorry to know that you're repeatedly receiving the same texts for a completed purchase. It could be a glitch from the network providers end. You can try rebooting your phone to refresh your network signal. If the issue persists, please report it with your service provider.

 

Best wishes,

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
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AnnieB1001
Contributor
Contributor
Thank you for your response. It was a problem with Virgin mobile, and resolved a couple of days later. Best wishes.
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