cancel
Showing results for 
Search instead for 
Did you mean: 

Account restriction

Highlighted
Contributor

Account restriction

Hi guys, I received an email this morning about my account being restricted sort of and was asked to provide some information. I uploaded all documents, but there's a section that I haven't been able to complete. It says I should confirm my Visa card, whenever I click on confirm and even update the card, it doesn't mark the process as complete. I legit don't know how to complete that part.
2 REPLIES 2
Highlighted
Esteemed Advisor

Re: Account restriction

@Olawale2 

 

Has to be a credit and not debit card in Nigeria.


Advice is voluntary.
Kudos / Solution appreciated.
Highlighted
Contributor

Re: Account restriction

It's a credit card. What I'm saying is there's no way to complete the process. I've uploaded other documents which marked as complete except the "confirm card" section.