Account limited error verify identity

Chloster
New Community Member
Hey I've got a account hold which is no problem I'm trying to fill out the bits you guys have requested, can you advise me how to get past errors. Security check We're sorry, we can't move forward We couldn't verify your account. If you need help, you can send us an email or call. This is the message I keep getting when clicking on the last step
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Chloster 

 

I would send them a message or call as advised then?


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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