Account limitations, can’t remove
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have been paid by a customer, and want to transfer that money to my bank, but can’t do so because I have a limitation on my account (which appeared after the money was already paid!). I have uploaded all required documents, but nothing seems to happen. The notification about “action required” stays there, but when I follow the link to upload any missing documents, it says that all is good, and confirmation is in process. It’s been like that for weeks now, and I cannot get a hold of anyone at Paypal.
- Labels:
-
Account Limitations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How to remove inactive preapproved payments? in Payments Archives
- PayPal Account Access Limited in Disputes and Limitations Archives
- Refund a gifted payment on a limited account in Payments Archives
- Want to delete my account, but the limitation is on so I can't please help. in Disputes and Limitations Archives
- Solution for PayPal asking for bank/ credit card upon payment for example on EBay in Payments Archives