Account Under Review

MSimpson80
Contributor
Contributor

My account says I have limitations. Its asking me for information as if I am a business, my account isn't even a business account. How do I go about getting that taken off? I can't seen to find any information on the website to help me. I have no types of negative anything on my account, this just happened today.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@MSimpson80 

 

You can sell on a personal or business account and paypal can still ask for information from you if you are selling goods or services.

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Kudos / Solution appreciated.
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