ACCOUNT LIMITATION

[MARC_GIL]

Hi, I'm always getting this notification on my paypal account about "Account limitation" and I need to confirm my identity on the dashboard. However, it's done 2 months ago, I've sent out proof of identity & address.

Also, I keep reading this message when I clicked on Dashboard "Thank you for providing the required information. We’ll get back to you within 2-3 business days."

Please have this check on my paypal account, I'm having trouble on those new features that are not functioning well. I have called the Customer Service hotline but after listening to those pre-recorded messages and about to tranfer to a Live Specialist but it Hung-Up's automatically. So, I was unable to connect with an agent to speak with. Kindly fixed this as soon as possible. Thank you.

[LiamGLynch]

Hi Tessahjem,

I realise it's been a little while since you posted this. Is there not a way you can post the number using full stops, slashes or something to split up the numbers but so that we can still figure out what the number is. PayPal's customer service is down completely, and it would be really useful to have a direct number to call.

Thanks in advance for your help!

Liam

[Atom165]

I had given PayPal a phone call. A friendly guy answered my call and had promised to call or email me back within 3 days. A week has pass by but no phone call or any email from him. I had received an email response from PayPal (which I had emailed months ago) The email said I should provide relevant documents for PayPal to stop the limitations on my PayPal account. In a matter of fact, it has been way pass 180 days since my account was limited. My account is suppose to be close and my money is meant to be withdrawn to my bank account by now. The friendly PayPal guy had told me he will need to submit documents for me to withdraw my money. I am not sure what can I do now.

[kea_kamo]

Atom165: What country ? i am in south africa 

[sunflower717]

I'm having the same problem.
Can you please help me to resolve the limitation? I already sent a photo of my id a half year ago, still nothing. And I would like to close my account forever !!!!
I'm trying to contact you via message center but you don't respond to my messages.
Please help me for real or I'll go crazy....
Thanks.