NO POUND SIGN WHEN I PRINT A RECEIPT

HDPM
Contributor
Contributor

hi i have a star sm s220i printer when i print a receipt off it is allways missing the pound sign and has a hash sign does any one no how to change this

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4 REPLIES 4

PromBro
New Community Member

Hi there,

 

I'm having the same issue.

 

Just purchased a Star SM s220i printer, working off an iPad. I did a couple of test purchases and I also don't get a pound symbol (£) I get some other weird symbol. Not good when you may have to charge someone £400+

 

Tried finding a fix for this all over the internet and nothing so far.

 

If anyone has a solution for this please let us know.

 

Cheers

 

 

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PayPal_Siobhán
Moderator
Moderator

Hi PromBro & @HDPM

 

Apologies for the delayed response, can I ask what device you are both using? 

 

I'd like to pass this feedback to the PayPal Here team directly, 

 

Siobhan

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HDPM
Contributor
Contributor
Hi I am using a iPhone 6s
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PayPal_Siobhán
Moderator
Moderator

Thank you HDPM,

 

If you are still experiencing issues can I ask if you have ran the latest software update with the PayPal Here app?

 

Siobhan

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