paypal £5 cashback

[deanpm]

Congratulations. You’ve earned your £5 cashback. We’ll pay it into your PayPal account on or before 15 January 2014.

havent recieved this yet. whats going on?

[SuzyLyn]

I havent received my £10 cashback either 

[deanpm]

so paypal.. gone silent on us over this.. funds were guaranteed by the 15th. if it was the other way round you would be charging me. Now as i have a payment due to you in a few days maybe i should just cancel the direct debit and withdraw my card details from you until ive recieved my cashback?

sound fair?

[SuzyLyn]

Hi again, i contacted Paypal yesterday who asked me to send them a copy of the email they had sent about the cashback which i did and i have checked this morning and its in the account so call them it is free and it worked for me.

[HektorIV]

polecam

[chaosvictim]

Paypal UK have sent me a £5 cashback offer which will expire on 8 October.

The email contained an ‘Activate My Cashback' link, which I clicked after checking the target was in fact paypal.com.

The conditions are vague and do not precisely specify what is an eligible purchase: "... which involves the purchase of goods and services on eBay.co.uk in UK GBP." I assume this includes eBay auction wins.

The next day PayPal also sent me a different email with the subject "[my name] a £10 reward is waiting for you from eBay‏", which will expire 20 September. This email has a "Sign Up And Save" link whose target was also paypal.com.

That second email included a voucher code and a link to the conditions at http://pages.ebay.co.uk/vouchers/PP/ .

I have emailed paypal asking for more clarity regarding the confusion and potential conflict between the two offers. I'll update here when I receive any replies.

[chaosvictim]

PayPal Help did respond. They informed me the emailed code was wrong and included a "corrected" code.

However that has other problems, which I am continuing over in this thread:

 https://www.paypal-community.com/t5/Buying-with-PayPal/10-Joining-Voucher/m-p/878497

[Cricho]

I've NEVER receive my £5 cashback. Even I followed all the instructions...

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@deanpm wrote:

Congratulations. You’ve earned your £5 cashback. We’ll pay it into your PayPal account on or before 15 January 2014.

havent recieved this yet. whats going on?

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[PayPal_Conor]

Hi Cricho,

Welcome to our Communty Forum 

Sorry to hear you haven't received your £5 cashback. 

Can I ask if you originally received an email from PayPal or eBay with this offer?

If you could share more information about the voucher, I'll happily research this further for you!

Conor