Buying with Paypal.How does it work,exactly.

[cwl1]

I posted a question but didn't receive any replies.I'll phrase it a different way.

I purchased items that were priced in US $. I paid for them with a prepaid credit card,also in US $.

The prices at checkout were te same as the prices i'd seen on the website,if they had been different i would have asked questions.I completed the transaction & that was it.

I go to my credit card account page & the prices on my statement are slightly higher than the prices i agreed on the sellers website.My credit card supplier tell me that they have not added any fees or charges & say it might be something being added by Paypal.

So,how does the process work exactly.

For instance.At the sellers website i clicked pay using Paypal.

The paypal box opens & i choose pay by credit card & enter my details & everything goes through,prices all ok.

They then appear slightly higher on my statement.

So,having paid for them is there a delay & does the sale information go through a process at Paypal,with the possibility of the prices being adjusted or fees added, before arriving at my card suppliers website & by account.

[kernowlass]

If no one has replied it is not that they are ignoring you it is because we are not sure of the answer.

If i don't know the answer i don't guess and give incorrect advice.

Your best bet is to phone customer services on this one. >>>

Click on the words "Contact" at the bottom of your paypal account summary > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR have you considered contacting Customer Service via Facebook or Twitter?

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[cwl1]

Thanks for your reply,i contacted customer service by 'phone.He had the figures to hand of course.There is a column headed Paypal on my accounts page at the card suppliers website,against each item is a figure in Pounds.

I asked about this & he used a conversion rate used at the time & came up with figures that i could remember as the dollar figures i had paid at the sellers website. ( i still do not understand why a conversion was used,the items were in US $ & my card is loaded in US$ ) unless it was being converted back to pounds for GBP website ) So he was saying that Paypal had not added anything the prices i'd paid at the checkout point.

Back to square one i guess,haven't been back to query it again at card supplier yet.